Privacy Policy
Effective Date: January 1, 2026
The Bakersfield Community Concert Association ("we," "us," or "our") operates the website at https://new.bakersfieldconcertseries.org. This Privacy Policy describes how we collect, use, and protect your information when you visit our website.
Information We Collect
Information You Provide
When you contact us, purchase tickets, subscribe to our season, or make a donation, you may provide personal information such as your name, email address, phone number, and mailing address.
Automatically Collected Information
When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, and pages visited. This information is collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
• Process ticket purchases and season subscriptions
• Respond to your inquiries and provide customer support
• Send concert announcements and season information (if you have opted in)
• Process donations and provide tax receipts
• Improve our website and the services we offer
• Comply with legal obligations
Third-Party Services
Our website may use third-party services including:
• Ticket platforms (such as Agile Ticketing or Secutix) to process ticket purchases. These services have their own privacy policies.
• Google Analytics to analyze website traffic and usage patterns.
• YouTube for embedded video content.
• Google Maps for venue location information.
We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may limit some website functionality.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses SSL encryption for secure data transmission. However, no method of transmission over the Internet is 100% secure.
Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can promptly remove it.
Your Rights
You have the right to:
• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Bakersfield Community Concert Association